Starting April 20, 2026, ShipHero will automatically disable webhook endpoints that are considered unhealthy due to repeated delivery failures.
A webhook is considered unhealthy when its endpoint repeatedly fails to successfully receive deliveries over time, including when it is unavailable, misconfigured, timing out, or consistently returning error responses.
If your team uses webhooks, review your registered endpoints and resolve any recurring delivery failures before April 20, 2026. Endpoints that continue to fail or repeatedly return errors will be disabled automatically. For questions or assistance, please contact your Customer Success Manager.
Refer to the Webhooks documentation for more details.