Changelog
Follow up on the latest improvements and updates.
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new
Mobile
Mobile: BLE Barcode Scanner Support
Starting with version 2.14.126, the mobile app now supports compatible Bluetooth Low Energy (BLE) barcode scanners.
BLE scanners offer a faster, easier connection experience than traditional Bluetooth connections, with quicker pairing and reconnection. Scanner reads are also faster and more responsive.
Support depends on the scanner model and its BLE capabilities. Please check your scanner for BLE support.
With the ShipHero MCP, your AI agent already knows what’s happening in your warehouse. Now, with your authorization, it can take action.
🤖 Ask your agent to take action
Ask your agent to create orders, resolve holds, build kits, adjust inventory, move stock, create warehouse transfers and purchase orders, process returns and exchanges, record shipments, add 3PL charges, and more.
If the ShipHero Public API supports it, your agent can help you do it from a prompt.
These can be individual actions or multi-step workflows that chain several Public API operations together.
🔐 You choose the access level
When connecting the ShipHero MCP, you choose the level of access:
- Read-only:Ask questions and query your ShipHero data.
- Read and write:Allow your agent to create, update, and delete data supported by the ShipHero Public API.
Write access is entirely optional. You can continue using the MCP in read-only mode whenever you do not want your agent to make changes.
⚠️ Powerful by design. Use with care.
A single prompt can change live orders, inventory, shipments, returns, billing data, and more.
The MCP instructs your agent to preview proposed changes and request confirmation before executing a write or batch of writes. This is a best-effort safeguard. Because the agent runs through the AI client and model you choose, confirmation behavior can vary and cannot be guaranteed.
Review every proposed action carefully, especially bulk operations and deletions. Grant write access only to AI clients you trust and only when you need it.
🔄 Existing users may need to reconnect
We updated the authorization flow to support selectable access levels. Some existing connections may need to authorize again, particularly those using Codex.
If your connection stops working after the release, reconnect the ShipHero MCP using the instructions below and select your preferred access level when prompted.
Documentation will be updated with authorization instructions and examples of supported write operations.
new
Inventory
LPN Support on Cycle Count
Cycle Count in ShipHero Mobile
now supports LPN-based inventory counting
, giving warehouse teams a more accurate way to count inventory stored in pallets, cartons, and nested container structures.With this release, users can:
- Count standalone LPNs, parent LPNs, nested LPNs, and loose itemsin thesame Cycle Count task.
- Scan an LPN to count the items inside it.
- Drill into nested LPNsto count their contents.
- Markexpected LPNs as Not foundwhen they aremissing from the location or parent LPN.
- Scan and count Unexpected LPNsfound during the count.
- Save item quantity differences and LPN-level mismatchesas discrepancies.
- Review LPN discrepanciesafter the count, including missing LPNs, unexpected LPNs, nested LPN mismatches, and quantity variances.
This update helps teams count inventory at the level where it is physically stored, while keeping visibility into both the container structure and the items inside each LPN.

Note: To use this feature, LPNs must be enabled for the account.
new
improved
3PL
Enable Lot Tracking for Brands and 3PL Clients
You can now self-service enabling lot tracking for brands and 3PL client accounts directly in Account Settings, without contacting Support. To do so, go to Settings > Lot Tracking.
For 3PL client accounts, switch into the client account to manage the setting. Only the 3PL can manage this setting; clients cannot enable it on their own.
A new optional user setting is now available for the updated Multi-Item Batch (MIB) picking flow.
When
Enforce All Pick Scans
is enabled, the manual quantity input is hidden during mobile picking. Pickers must scan items to complete the full required pick quantity, helping ensure every item is physically confirmed.
This setting can be enabled for individual users under
App Settings
.Availability:
This feature requires the updated MIB flow. If your account is still using the legacy MIB experience, please contact ShipHero Support to request access to the new flow.new
Wholesale
Wholesale — UX improvements
A few quality-of-life updates to make working in Wholesale faster and clearer:
- Expandable "Item" column— The Item column can now be expanded in both the Picking Plan table and the Packing layout, so you can read the full SKU without truncated text.
- Sortable columns in the Picking Plan— Units and Expiration Date are now sortable.

- Live availability in manual allocations— As you adjust the units to pick in the manual allocation modal, the Available count for the selected location updates in real time, so you can see how many units will remain available after the pick.

You can now connect a Zebra printer directly to the ShipHero Mobile App and print product barcodes right from your device—no desktop workstation or separate print-routing tool needed!
What's included
- Connect a supported Zebra printer over Wi-Fi (via auto-scan or manual IP address, including network/Ethernet-connected printers).
- Connect seamlessly via Bluetooth Classic.

Good to know
This release focuses entirely on streamlining your barcode printing. And we are not stopping there—get ready to ditch the desktop completely! Direct in-app printing for shipping labels and reports is currently in the works and coming your way very soon.
Resources
📘 Setup: How to Connect Printers to the ShipHero Mobile App — step-by-step for Wi-Fi, IP, and Bluetooth.
🔧 Troubleshooting: Troubleshooting Zebra Printer Connections in ShipHero Mobile — if a printer won't connect or print.
As an update to Set Tag Filters on Mobile we've added a setting to restrict users from changing their assigned tags in the mobile app.
The setting can be found on the users page:

Mobile app version 2.14.68 or later is required for this setting to take effect.
new
improved
API
Manage API and data export access per user
Administrators can now manage API and data export access on a per-user basis from the Users page.
Select "Enable API access" to grant a user access to the API, or disable access for individual users at any time. Data export access is managed separately from API access.
For developer users, administrators can enable data exports using the dedicated data export checkbox on the Developer Users page.
Existing users are automatically opted in to API access to preserve their current permissions, but administrators can disable access for any user as needed.
Users created going forward will not have API access by default; an administrator must select “Enable API Access” to grant it.

We’ve released a new version of the Automation Rules management page, making it easier for 3PLs and brands to manage their rules.
The update includes:
- 3PLs can view and manage rules across all client accounts.
- Bulk delete, activate, or deactivate multiple rules.
- Duplicate rules for faster setup.
- Searchable dropdowns for easier selection.
- Automation rule search.
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