We’ve released a new and improved Inventory Upload page to make it easier to update inventory quantities for multiple SKUs while assigning lots and LPNs directly through the same CSV upload

With the new upload, you can:

Learn more in the full Inventory Upload documentation.

We’ve improved the email sent when an order is placed for a hospital through the mobile app.

Beginning with app version 2.14.19, the email will include:

These details will make it easier to review orders directly from the email.

We've added a new Defer Location Loading setting under Settings > General Settings for accounts with a large number of locations.

When this setting is enabled, the location page won't automatically load every location. Instead, locations are loaded only after you:

This helps the Locations page open much faster on accounts with a large number of locations, while still making it easy to find exactly what you're looking for.

Beginning in version 2.14.10, the Lot and Expiration date for items are now shown on the location details in the mobile app. This applies to items in an LPN as well as a loose inventory.

We've added a dangerous goods filter to the product listing page to make it easier to find products that have specific dangerous goods codes.

You can now see which warehouse you're currently working in right at the top of the Wholesale orders screen, next to the page title.

All the counts on the page — Orders to process, Outbound schedule, Fulfilled — reflect only that warehouse, so there's no more guessing which warehouse's numbers you're looking at.

Need to work in a different warehouse? Click on the label and you'll be taken directly to Settings, where you can change it and save — no need to navigate there manually.

This makes it faster to confirm you're in the right warehouse context before picking, packing, or reviewing orders, and cuts out the extra steps of finding the warehouse setting on your own.

We're excited to announce that ShipHero now supports GOFO as a native carrier integration!

GOFO is a last-mile logistics carrier available for U.S.-based warehouse locations. If you already have a GOFO account and credentials, you can connect it directly in ShipHero and start shipping right away.

This integration ensures:

✅ Direct connection using your GOFO Username, Password, and Entry Port

✅ Fast and seamless onboarding

✅ Reliable rate quoting and smooth label generation

Note: GOFO is currently available for U.S. warehouses only. Canadian merchants including those previously using CIRRO E-Commerce should contact their GOFO representative before connecting.

👉 How to Connect GOFO to ShipHero

We've rolled out an updated design for the WorkforceHero badges.

Along with the new design, we've added some additional functionality:

We’ve updated the Item Locations report to make it easier to identify and clean up inventory locations marked as Hospital.

Users can now filter item locations by Hospital status directly from the report. This makes it easier to review which locations are currently flagged as Hospital without needing to search manually or export the data first.

We’ve also added a new bulk action to Clear Hospital Flag from selected item locations. After filtering the report, users can select one or more rows and clear the Hospital flag in bulk, making cleanup faster and reducing the need to update locations one at a time.

This update is especially useful for teams managing large inventories or cleaning up historical location data where Hospital flags may no longer be needed.

Starting August 3rd, barcode scans that don’t belong to the current order in the Single Order Packing screen will immediately display an error instead of searching for another order or tote that matches the barcode.

Today, when you scan a barcode that isn’t on the current order, ShipHero attempts to determine whether the barcode belongs to:

* A tote with an open order

* An item on another order

Depending on the result, ShipHero may prompt you to switch to the matching order or tote.

Beginning August 3rd, the Single Order Packing screen will skip these lookups and immediately notify you that the scanned barcode does not belong to the current order.

We’re making this change because it:

* Speeds up the packing workflow by eliminating unnecessary barcode lookups.

* Removes prompts that were rarely used.

* Simplifies the packing experience based on customer feedback that the prompts were confusing.

If the existing lookup and prompt behavior is important to your workflow, please reach out to support before August 3rd so we can discuss your account's options.