We're always working to make ShipHero more secure for you, and we've got an important update regarding passwords.
Beginning August 6th, 2025, we'll start enforcing a stronger password policy. To help protect your account, any
new or changed
passwords will need to meet these requirements:- A minimum of 15 characters
- At least 1 lowercase letter
- At least 1 uppercase letter
- At least 1 digit
- At least 1 special character
Don't worry,
your current password won't be affected by this change
. This new policy will only apply when you create a new password or choose to update your existing one.Making Security and Operations Easier
If remembering complex passwords feels daunting, consider using a password manager! These tools can generate strong, unique passwords for all your accounts and securely store them, so you only have to remember one master password. They make it much easier to meet strong password requirements by default.
We also strongly encourage you to adopt WorkforceHero. This feature allows your personnel to badge-in instead of using their email and password, streamlining their daily process. Plus, it provides you with valuable statistics to help manage your operations more effectively.
ShipHero also supports Single Sign-On (SSO) using SAML if you'd like to use you're own identify provider.
We appreciate your cooperation in keeping your account safe